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2012 Mercedes benz E350 Visibility Wiper Problems, Complaints and Defects

Issue ID	938181
Internal NHTSA #	10472816
Manufacurer	MERCEDES-BENZ USA, LLC.
Brand	MERCEDES BENZ
Model	E350
Model Year	2012
File date	29/07/12
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	The interior dash vents (shiny items) are reflected unto the side mirrors making it dangerous when changing lanes because one cannot be sure what one is seeing in those lanes because the reflection is very pronounce. These vents and other dash items are also reflected on the windshield, almost like an obstruction when one is driving. In addition, the adjustable front seats, are so uncomfortable that one is constantly adjusting the seat setting while driving. These issues can cause quite a distraction and are obviously dangerous. When we reported these items to the dealership, mbcharlotte, and mbusa, they took no action. If there was ever an accident with this vehicle, and the cause and effect was related to these issues as contributing factors, how can one ever prove that they caused the accident or contributed to the cause. One would need a whole lot of experts to show that the manufacturer build in the problem by not addressing it, or testing for the effect that these issues cause the driver('s). One of the dealers product expert, solution to the reflection problem was to roll down the windows when driving to get rid of the reflections. The individual who sold us the car, [xxx], tells me, now, that he notices this reflection on all these cars. The dealership is indifferent about these items brought to their attention. Even though they, in our eyes, are safety issues. Hopefully nhtsa can look into this and can do something to resolve it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	70
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CHARLOTTE, NC
VIN pattern	WDDHF5KBXCAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2T36CRAV3TC036606 KL8CD6S97DC511296 WDF63960113373631 JTFJS02P805038014 WAUZZZ8PXAA115040 SB1EB56L90E043175 WDB9520731K313913 LC4XCHL06SW016384 2HNYD18784H521526 WVGZZZR45SW022966 SJNTAAJ12U2017782 1HGCM82633A004352

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2012 Mercedes benz E350 Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2012 Mercedes benz E350 Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?